Privacy Policy

1. Introduction

At Florecers Place ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit card details, billing address, and other payment-related information
• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, items viewed
• Cookies and Tracking Technologies: To enhance your browsing experience

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Improve our website and services
• Personalize your shopping experience
• Send promotional emails (with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Service providers who assist with our business operations (payment processors, shipping companies)
• Legal authorities when required by law
• Business partners with your consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with a data protection authority

7. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.